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Continuous alignment of corporate strategy with stakeholders’ interests

The topicality and relevance of EVN‘s strategic areas of activity are reviewed regularly through a dialogue with the company’s internal and external stakeholders. EVN carries out regular stakeholder surveys to systematise and structure its stakeholder relationships. The latest survey conducted in spring 2014 led to the adjustment and further development of EVN’s materiality matrix, which now includes the following six central areas of activity:

1. Supply security

stands for the reliable supply of electricity, natural gas, heat and water. The expansion of generation capacity, high technical network quality, the integration of renewable energy sources (among others by offering storage solutions), a flexible generation mix and preparations for crisis situations play an important role in this area.

2. Focus on customers

stands for high customer satisfaction based on the fair and transparent design of prices and services as well as understandable and reasonable products and services for electricity, natural gas, heat and water.

3. Sustainable increase in shareholder value

stands for economical business oriented activities, adaptation to a dynamic environment through targeted innovations, a valueoriented investment strategy, stable dividend development, fairness and transparency.

4. Responsible employer

stands for the creation and protection of jobs, the responsible development of human resources, health and workplace safety, open communication, work-family balance, training and education as well as diversity and equal opportunity.

5. Environmental protection and resource conservation

stands for the environmentally-friendly use of energy, water and waste disposal services, the systematic improvement of our impact on the environment and the efficient and responsibility use of energy and resources.

6. Sustainable energy generation and climate protection

stands for the expansion of renewable energies, the minimisation of negative effects on the environment, efficiency improvement as well as innovation, development and research activities.

  • GRI indicators: Boundaries for material aspects inside and outside the organisation (G4-20 & -21)



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