CSR programme
In 2013/14, discussions on CSR goals led to the identification of specific area focal points based on the EVN materiality matrix and to the subsequent definition of Group-wide CSR targets. These targets are classified by area of activity in the following CSR programme and highlighted in grey. The programme of CSR measures was developed in an iterative process according to the individual areas of activity. In collaboration with all departments, it is expanded regularly to include new measures in all areas of the EVN Group.
- The EVN materiality matrix can be found here.
- The programme of CSR measures can also be found under www.responsibility.evn.at.
CSR measures by area of activity
Area of activity: Supply security
Increase the Group-wide coverage ratio to 30% of the electricity sales
- Status: 22.7%
Sustainable, economical expansion of supply infrastructure
- Status: Preparation of a joint issue/criteria catalogue
EVN defined the following department targets and implemented the following measures to meet these corporate goals:
>Enlarge table
| Department target | Measures | Milestone Deadline | Status as of 30 September 2014 |
| Increase the Group coverage ratio to 30% of electricity sales |
Realisation of power plant projects in Austria and other countries. Capacity expansion will focus primarily on renewable energies, including windpower and hydropower plants in Austria and large hydropower projects in other countries. |
On-going | On-going measure |
| Accreditation of EVN Wasser as a certified ÖVGW water supplier |
Accreditation of EVN Wasser as a certified ÖVGW water supplier during the next two years |
End of 2013/14 | Measure in implementation |
| EVN Abfall: increase plant availability | Step-by-step refitting of boilers with corrosion-resistant materials (cladding) |
By 2015 | Measure in implementation |
| Create a shared awareness among all involved employees for the sustainable and economical realisation of network infrastructure projects; retain current expertise and make this know-how available to new employees |
Preparation of a subject/criteria catalogue for the sustainable and economical planning and construction of pipeline projects |
31.03.2014 | Successfully completed |
| Kabelplus: reduce modem failure rates | Increase in the number of optical feed-in points in the network |
End of 2014/15 | Planned |
| Economic and regional expansion of supply infrastructure |
Three pilot projects: expansion of glass fibre cables to reach the customer (FTTH) |
End of 2013/14 | Successfully completed |
| Steigerung der Sicherheit bei E-Operations in Bezug auf Smart Grids |
Preparation of the concept “Safety in the new environment“ |
End of 2013/14 | Successfully completed |
Area of activity: Focus on the customer
Increase the number of energy advising discussions
- Status: Number of energy advising discussions 6,891
EVN defined the following department targets and implemented the following measures to meet these corporate goals:
>Enlarge table
| Department target | Measures | Milestone Deadline | Status as of 30 September 2014 |
| Create a greater awareness among customers for the conscious use of energy in Macedonia, also via social media | Workshops, cooperations, education through energy savings campaigns and social media | On-going | Measure in implementation |
| Increase the awareness for energy efficiency and for the safe handling of electricity in Macedonia | Energy efficiency clubs and education on the subject in schools, founding of a joint energy efficiency platform with the Economics Ministry | On-going | Measure in implementation |
| Further improve the presentability and understandability of price policies | New bonus point system to replace FreiTage. It not only rewards customer behaviour, but also supports the common goal to use energy efficiently. “EVN – Energie vernünftig nutzen.“ | 01.10.2014 | Measure in implementation |
| Support for households at risk of poverty | Special bonus as part of the EVN Bonus World and training for social organisations incl. efficiency start-up kit | 2014/15 | Planned |
| Renewable energies – services and tariffs | Proposals to customers to generate their own electricity based on renewable energies (photovoltaic, photovoltaic with public participation, small windpower plants, biogas product, etc.) as well as services to improve energy efficiency and thereby reduce the use of fossil energy carriers | Ende 2013/14 | Successfully completed |
| Increase the safe handling of electricity in Bulgaria | Programme “Energy efficiency in schools” (5th grade) – education on electricity consumption in cooperation with the Ministry of Education and school inspectors in nine regions | On-going | Measure in implementation |
Area of activity: Sustainable increase in shareholder value
Remain pioneer for sustainability in Austria; continued inclusion in sustainability indices and addition of new listings
Long-term integration of sustainability aspects in risk management
- Status: 8% of risks based on sustainability aspects
EVN defined the following department targets and implemented the following measures to meet these corporate goals:
>Enlarge table
| Department target | Measures | Milestone Deadline | Status as of 30 September 2014 |
| Increase awareness for CSR in internal audit activities | Development of further goals based on the results of the pilot project | 2013/14 | Measure in implementation: inclusion of CSR as a potential focal point in the TeamMate software used by internal audit. This will ensure that every audit evaluates the relevance of CSR and also allow for the inclusion of CSR as an audit focal point. Standardised instructions (so-called test labels) in the software will be used to achieve the intended results. Measure in implementation: further development of monitoring and Groupwide CSR goals, amplification of CSR strategy based on target discussions. |
| Establish Group-wide CSR standards | Further development and standardisation of CSR goals, organisations and processes | 2014/15 | Measure in implementation: CSR target discussions with all organisational units are planned for 2014/15 in 2013/14 based on new materiality matrix. |
| CSR target discussions with specialist departments to complete CSR management | 2014/15 | Measure in implementation: CSR target discussions with all organisational units are planned for 2014/15 in 2013/14 based on new materiality matrix. | |
| Stakeholderbefragung zur CSR-Wesentlichkeitsmatrix durchführen | 01.05.2014 | Successfully completed: new materiality matrix prepared, results presented to CSR-steering committee | |
| WTE: establish CSR standards | Create a CSR team | Started in July 2013 | Measure in implementation |
| WTE: further develop documentation and controls for financial reporting processes | Continuation of risk-oriented internal control system | On-going | Measure in implementation |
| Safe operations (automated monitoring) of IT core processes in EVN | Concept for process monitoring | Beginning 2013/14 | Successfully completed |
| Partial implementation of process monitoring | 2013/14 | Successfully completed | |
| Increase Group-wide coverage ratio to 30% of electricity sales | Realisation of power plant projects in Austria and other countries – the expansion of generation capacity should be based primarily on renewable energies – e.g. windpower and hydropower in Austria and major hydropower projects in other countries. | On-going | On-going measure |
| Accreditation of EVN Wasser as a certified ÖVGW water supplier | Accreditation of EVN Wasser as a certified ÖVGW water supplier during the next two years | End of 2013/14 | Measure in implementation |
| EVN Abfall: increase in availability of equipment | Step-by-step refitting of boilers with corrosion- resistant materials (cladding) | By 2015 | Measure in implementation |
Area of activity: Responsible employer
Expansion of internal job market and increase in internal recruiting
- Status: 80% of management positions were filled internally.
Increased share of women in new hiring (based on the current per cent by position) and higher share of women in management development programmes (based on the current per cent of women in management)
- Status: Share of women in the company was 21.4% – share of women in new hiring equalled 32.3% in 2013/14; share of women in management was 7% – share of women in personnel development measures equalled 20%
Development and implementation of target group-specific health programmes for all employees
- Status: 50 % of the employees took part in preventive measures
Continuous reduction in LTIF and accident severity to a very good comparative level for the industry
- Status: LTIF: 8.5; accident severity: 21.4
EVN defined the following department targets and implemented the following measures to meet these corporate goals:
>Enlarge table
| Department target | Measures | Milestone Deadline | Status as of 30 September 2014 |
| EVN Abfall: improved protective clothing for employees | Changeover of all employees‘ work clothing to protective clothing. | 2015 | Measure in implementation |
| Improve employee satisfaction and identification with the company | Continuation of feedback and orientation discussions | On-going | Introduction completed; discussions are held annually |
| Support women in technical professions | Event “My future at EVN: apprenticeship training at EVN“ | Autumn 2013 | Successfully completed; event held at four locations in Autumn 2013 |
| Integrate sustainability aspects in current training programmes | Discussions with training managers to identify opportunities for integration of CSR aspects | 31.07.2014 | Successfully completed |
| Development of documentation for use in current training programmes | 31.03.2015 | Pilot project; measure in implementation | |
| Promote health awareness among employees | Further development of health programme | 01.09.2014 | Measure in implementation; further development in 2014/15 |
| Annual lecture on health issues | On-going | On-going measure | |
| First aid courses and health check-ups | On-going | On-going measure | |
| Positioning of EVN Macedonia as an attractive employer | Scholarships for students at technical universities, practical training for students and school children, trainee programme for university graduates, cooperation with universities | On-going | Measure in implementation |
| Job application training in schools | Preparation of job application (CV, motivation letter, etc.) in project groups for vacation jobs at EVN. | 01.12.2014 | Successfully completed |
Area of activity: Environmental protection and resource conservation
EVN defined the following department targets and implemented the following measures to meet these corporate goals:
>Enlarge table
| Department target | Measures | Milestone Deadline | Status as of 30 September 2014 | |
EMAS-Ziel | Implement environmental management systems in EVN headquarters and the Korneuburg power plant | By 2016 | Measure in implementation: certification of the Korneuburg power plant successfully completed in March 2014; preparations completed for certification of EVN headquarters – start of implementation in first quarter of 2014/15 | |
|
EMAS-Ziel | Continuously improve plant indicators at the district heating plants operated by EVN Wärme GmbH | Steady improvement in data quality; recording and control of data; implementation of valuation models to optimise technical controlling and resulting improvement in plant indicators such as effectiveness | Multi-year goal | Basic system under development; district heating plants will be connected to the system for the next five years |
|
EMAS-Ziel | Reduce the CO2 footprint of the motor vehicle fleet at EVN Wärme | Replacement of 10% of diesel-driven company vehicles with natural gas-driven vehicles in 2013 and 5% of diesel-driven company vehicles with alternative-drive vehicles | 2014 | Measure partly completed |
| EVN Abfall: reduce emissions through better incineration | Optimise combustion control system | On-going | Successfully completed | |
| EVN Abfall: recover metal from incineration residue | Construction of sewage sludge incineration plants | On-going | Measure in implementation | |
| WTE: energetic utilisation of sewage sludge implementation | Construction of sewage sludge incineration plants | On-going | Measure in implementation | |
| Protection of the imperial eagle in Bulgaria | Project Life+: minimise risks and dangers from power lines for the imperial eagle | 2018 | Measure in implementation: cabling of approx. 60 km of overhead power lines; protective insulation for 2,740 masts; population monitoring. Project website: http://www.lifeforsafegrid.bg | |
| Create increased awareness among employees in Bulgaria for careful use of resources | Programme to recycle waste | On-going | Measure in implementation: in 2013/14 recycling of 1,083 tonnes of waste, including 29 tonnes of paper | |
| Bird protection in Bulgaria | Insulation of dangerous masts and power lines to support projects by the Bulgarian bird protection association (BDZP, birdlife) | 2018 | Measure in implementation: installation of an additional 526 nest platforms and 289 protective insulations in 2013/14 | |
| Bird protection in Austria | Cabling and labelling of overhead power lines to protect the great bustard in Lower Austria as part of the LIFE+ project | 2015 | Measure in implementation | |
| Monitor overflow areas: research/monitor / forecast development of blue-green algae | Development of a measurement system | 2014 | Measure in implementation: Versuchssonde in Probebetrieb am Stausee Ottenstein | |
| Kabelplus: recycling of used modems | Implementation of necessary processes, development of testing routine | 2013/14 | Successfully completed | |
| Paper-free office | Electronic transmission of orders | 2015 | Measure in implementation | |
| Reduction of 5% per year in electricity consumption by IT | End of 2014/15 | Implementation in planning | ||
| Use of low-pollutant IT components | Introduce mandatory environmental compatibility certificates for IT procurement | End of 2012/13 | Successfully completed | |
| Reduce flood of emails | Project “Intranet 2.0“, implementation of “Personal Excellence Programme (PEP)“ | On-going | Measure in implementation: PEP implemented at EVN Austria; implementation in South Eastern Europe planned |
Area of activity: Sustainable energy generation and climate protection
Expansion to 300 MW windpower over the medium term
- Status: installed windpower in MW as of 30.09.2014: 213 MW
Long-term 50% generation from renewable energies
- Status: generated energy from renewable sources in 2013/14: 42.5 %
EVN defined the following department targets and implemented the following measures to meet these corporate goals:
>Enlarge table
| Department target |
Measures | Milestone Deadline |
Status as of 30 September 2014 |
|
| Reduce NOX emissions at the Dürnrohr power plant by an average of 25% per year below the legal threshold starting in 2010 |
Voluntary agreement for NOX: this goal will remain intact over the long term, irrespective of the age of equipment, additional requirements etc., due to: - Catalyser washing to improve filtration efficiency - Purchase of types of coal with low nitrogen content - Primary measures, e.g. the optimisation of combustion. |
On-going seit 2010 |
Measure in implementation | |
| Research and development to better utilise the energy content of the fuels used, to create innovative storage solutions and to reduce CO2emissions |
Bioplastics made of algae, heat storage, CO2 and sunlight |
2015/16 | Measure in implementation | |
| EVN Abfall: improve plant efficiency | Process optimisation | On-going | Measure in implementation | |
| Raise awareness for climate protection |
Two events each year to increase awareness in agreement with climate protection (area of activity) (depending on which issues are more important) |
On-going | Measure in implementation | |
| Increase windpower capacity to 300 MW |
2017/18 | Measure in implementation | ||
| Construction of windpark in Prottes-Ollersdorf (36.6 MW) |
Frühjahr 2015 |
Measure in implementation | ||
| 50% of electricity generation from renewable sources |
Further expansion of windpower, hydropower and photovoltaic generation plants |
2020 | Measure in implementatio; Current status: 42.5% |
|
| Increase efficiency | Optimisation of start-up process for Korneuburg power plant; reduction of emissions and natural gas consumption at Dürnrohr power plant through optimisation of district heating transmission |
On-going | Measure in implementation | |
|
EMAS-Ziel |
Increase efficiency of the EVN steam turbine at the Dürnrohr power plant |
Installation of additional system to evacuate steam seepage |
On-going | Measure in implementation |
|
EMAS-Ziel |
Cut energy consumption by 50% in the flue gas desulphurisation aggregate (REA) at the Theiss power plant |
Optimisation of compressed air systems | On-going | Measure in implementation |
| Renewable energies – service
products and tariffs |
Optima hydropower as an electricity standard product and Optima biogas as a gas standard product for EVN: new customers automatically receive renewable energy offers for these products unless other alternatives are requested |
Starting on 01.10.2014 |
Measure in implementation: after introduction, on-going process |
|
| Renewable energies – service products and tariffs |
New photovoltaic feed-in compensation: 1:1 payment equal to energy price paid for electricity purchases from EVN |
Starting in May 2014 |
Successfully completed: on-going process | |
| EMAS-Ziel | Continuously improve plant indicators at the district heating plants operated by EVN Wärme |
Steady improvement in data quality; recording and control of data; implementation of valuation models to optimise technical controlling and resulting improvement in plant indicators such as effectiveness |
Measure in implementation: basic system under development; district heating plants will be connected to the system over the next five years |
|
In addition to the six major areas of activity, EVN also worked on department targets and numerous measures in other important areas of activity during the reporting year:
Area of activity: Prevention of corruption
>Enlarge table
| Department target |
Measures | Milestone Deadline |
Status per
30. September 2014 |
| Comply with national, international and corporate (Code of Conduct) rules to prevent: - Consequences under criminal law for the company and employees - Consequences under civil law for the company and employees - Risk of blackmail |
|||
| Preparation and communication of Code of Conduct |
On-going | Preparation completed, communication on-going measure |
|
| Training for management and employees | On-going | Measure in implementation | |
| On-going advising | On-going | Measure in implementation | |
| Raise employee awareness and active contribution to observance of human rights and prevention of corruption |
Design and implementation of a comprehensive compliance management system for the EVN Group; communication tools for training and informing employees will be developed and implemented |
01.05.2014 | Successfully completed at all EVN locations with the exception of Macedonia and Russia |
| Develop a corporate governance training concept for EVN managing directors by the end of 2012 |
Development of a modular concept for training managing directors |
By end of 2012 |
Successfully completed |
| Special training for managers on corporate governance and the legal framework for company management |
Development of a concept; preparation of comprehensive training materials; inclusion of external lecturers; organisation of test training courses; individualisation of training offering |
By end of 2014 |
Concept development and test courses completed in 2013/14; Group-wide rollout in 2014/15 |
| Standardise Group-wide corporate governance to support the management of investments in line with the respective risks |
Preparation of sample documents and instructions for action, clustering of investments for classification according to corporate governance risks; development of control mechanisms for the various risk levels |
By end of 2015 |
Standardisation in implementation; focus for 2014/15 on clustering of investments |
| Identify inappropriate behaviour | Introduction of whistle-blowing programmes throughout the Group |
01.09.2014 | Implemented in Austria; evaluation started in other countries; all reports in all regions are handled according to the whistle-blowing procedures |
Area of activity: Stakeholder dialogue
>Enlarge table
| Department target |
Measures | Milestone Deadline |
Status per
30. September 2014 |
| Continue dialogue with all stakeholders |
Definition and implementation of defined stakeholder concept |
On-going | 2014 stakeholder survey completed; next step: development of an annual stakeholder dialogue |
| Actively communicate and cooperate with other companies; organisation of and participation in CSR events |
Exchange at external CSR events, participation in UN Global Compact (UNGC) steering committee |
On-going | Participation in UNGC working groups, UNGC visit from Taiwan, contribution to Austrian CSR dialogue, respACT- membership meeting |
Area of activity: One EVN
>Enlarge table
| Department target | Measures | Milestone Deadline | Status as of 30. September 2014 |
| Internal branding | Introduction of key values to increase employees‘ motivation and establish a shared corporate culture | 2014/15 | Implementation in planning: Workshops and internal communication measures planned |
| Establish Group-wide CSR standards | Development of CSR organisation (organisation and processes) similar to the structure in Austria; communication with CSR network officers in Bulgaria, Macedonia, Croatia and Germany | On-going | Implementation in planning: Workshops and internal communication measures planned |
| Introduce key values in Macedonia and increase mutual cultural understanding | Human Resources Day for integration in South Eastern Europe (2014), project to implement key values | 2015/16 | Measure in implementation: project manager appointed |
| Integration, modernisation | Internal events and know-how transfer across divisions and borders | On-going | Measure in implementation |
Area of activity: Human rights
>Enlarge table
| Department target | Measures | Milestone Deadline | Status as of 30 September 2014 |
| Improve understanding of human rights requirements | Participation in UNGC events, analysis of guidelines on human rights followed by internal know-how transfer | 2014/15 | Survey of status, analysis with CSR officers, development of a declaration of principle on human rights |
Area of activity: Supply chain responsibility
>Enlarge table
| Department target | Measures | Milestone Deadline | Status as of 30 September 2014 |
| Anchor integrity clause (incl. social, ecological and corruptions aspects) with all contractors | Preparation and on-going adjustment of integrity clause (incl. social, ecological and corruption aspects) | 2012 | Successfully completed; revision in 2013 with minor adjustments to questionnaire for contractors |
| Integrity clause as integral part of all orders/framework agreements | 2012 | Successfully completed: included in all orders/contracts in 2013/14 | |
| Preparation of an audit questionnaire to evaluate compliance with the integrity clause | 2013 | Successfully completed: document was prepared; revision will cover entire Group | |
| Review of contractors for compliance with the integrity clause | 2014 | (Bulgaria, Macedonia, Croatia) Measure in implementation: first audits completed | |
| Follow-up training for failure to comply with key parts of the integrity clause | On-going | Measure in implementation: in connection with the review of compliance with the integrity clause |
Area of activity: Social commitment
>Enlarge table
| Department target | Measures | Milestone Deadline | Status as of 30 September 2014 |
| Organise tennis weekend for children “Master your Energy! Turn it into health, knowledge and skills.“ | Tennis weekend held for children between five and ten years of age, where EVN not only guarantees funding for the awards, but also for training over the entire weekend | On-going | 520 children have participated since the programme was started in 2010 |
| Organise social activities in supply areas of Bulgaria | Christmas gifts | On-going | Measure in implementation: renovation of OP area in children’s surgical ward at St. George hospital, Plovdiv in 2013/14 |
| WTE: organise social sponsoring activities focused on projects to help children and young people | Annual donation of EUR 10,000 from WTE Social Fund | On-going | Measure in implementation |
| Increase interest in technical professions, improve quality of training, recruitment | Cooperation with schools, colleges and universities in Bulgaria | On-going | Measure in implementation: approx. 200 students from technical universities, colleges and secondary schools took part in the following measures during 2013/14: plant tours, advising for doctoral candidates, career days, sponsoring, lectures by management |
| Increase identification of employees with the company | „EVN4NÖ/EVN for Lower Austria – Corporate Volunteering Project for EVN employees who want to support a social project they have chosen themselves. Working time and financial support from EVN. | 23.10.2014 | Successfully completed |
| Introduction of a social tariff for charitable organisations | Introduction of a social tariff for families at risk of poverty (organisation with Socius association) | 2013/14 | Successfully completed |
| Social project “aktiv +” | Free Internet in new Internet cafe operated by Socius association, workshop days | 2013/14 | Successfully completed |
